After that, 1 hour. Your only solution at that point is to erase all content and settings and restore from backup. But I think one of the design mistakes Apple made here was in not explaining why the iPad is disabled. Please verify that your passcode is correct and try again. So instead of this being a simple confusion I could clear up over the phone, I had to head to her house with my MacBook Pro in tow. If the device has been synced with iTunes, erasing and restoring is reportedly a relatively painless process.
That technique works on all iPads, iPod touches, and older iPhones. If you have an iPhone 7 or later, the process is slightly different:. You may see a prompt that says there was a problem with your device that requires it to be updated or restored.
If so, click the Restore button on that window. So having a fast Internet connection is key during the restore process. Thankfully, this story had a happy ending. I worked with her to set up a new numeric passcode and even turned on two-factor authentication for her Apple ID at her request. That was a few weeks ago, and so far, so good. Further Thoughts — During this minor drama, I learned a few things about setting up iOS devices for others.
Make them come up with a numeric passcode. Also, whatever security measures you set up, be sure to explain them thoroughly. I also have a few suggestions for how Apple could improve this feature. First, let us turn it off! And on top of that, I can wipe these devices remotely with Find My iPhone. At least in theory, someone with access to your iPhone or iPad could lock it in this way just to be annoying.
There should always be a way for an authorized user to gain access to a disabled device without having to turn to another device or computer, perhaps by entering your Apple ID credentials. I couldn't agree more that we should have the option to not use a passcode on our iOS devices. My 89 year old mother cannot remember any of her passwords.
She had to quit using an iPhone because of that. She sometimes gets locked out of Skype for video chatting and that is a very important thing for her to be able to do.
You can leave the passcode off if you wish. Great description of the problems that you and your mother faced, and options for recovering from the lockout. I will take issue with your proposal of "a more helpful message". You suggest the text, "Please verify that your passcode is correct and try again. That is what led to the problem in the first place. If this is not the intention, then the instructions should be altered. For many of my friends who use iOS and a Mac, they feel lost whenever they are presented with password demand.
Like dutiful minions of our computer overlords, we used to respond by typing in the needed password. A big mistake! This immediately triggers the need to confirm the login with a different device. We now know that we should never respond to a password request, unless we have two devices at hand, and the time to go through the verification process.
The need for this procedure seems to be triggered randomly by iCloud, Mail, every browser, Calendar, Messages, AppleTV, switching user accounts, and probably several other programs and activities. This repeated need for two-factor authentication, over and over again, greatly decreases the utility and ease of use of our devices, and ultimately of our account security. I know that not all users see the same frequency of Apple devices losing their logins and connections to cloud services, but plenty of us have this problem much too frequently.
Good insight, and as I said, it was only a suggested phrasing. Maybe something like "iPad disabled. It will be showing the escalating security measure when more wrong passcode attempts are applied.
Here we also pick this great software to easily remove your passcode. SD iPhone Unlocker is an easy, straight, secure, and effective password remover tool to save your time. Free download and install the SD iPhone Unlocker to your computer. Wait for a while. Note that your iPhone will be reset so that you can set up it again. If you have backed up your iPhone, you can restore from one recent backup, or else you should set up your iDevice as new. Sometimes you receive the message of the iPhone is disabled for your unconscious behavior, or by your kids or other friends.
When you know that there are only 10 attempts before the lockout even with the risk of losing your data, you should value the regular backup.
Move to this guide about how to back up your iPhone with or without iTunes. If you made an iCloud or computer backup before you forgot your passcode, you can restore your data and settings from the backup.
For additional security, however, you must always enter your passcode to unlock your iPad under the following conditions: You turn on or restart your iPad. Your iPad receives a remote lock command. Erase data after 10 failed passcodes Set iPad to erase all information, media, and personal settings after 10 consecutive failed passcode attempts.
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