Can i reply to neutral feedback on ebay

Think of the message this sends to other people, prospective future customers, who might scrutinize your feedback profile [Hack 1]. Instead, consider this reply:. This sends a subtle message to the buyer, should he ever choose to return and view your feedback, but more importantly, it makes it appear to other bidders that you are the reasonable one, and this particular customer was nothing more than a crackpot.

If you feel the bidder will be understanding and cooperative once you follow up with an email, you may wish to request to have the feedback retracted [Hack 7]. Naturally, getting no bad feedback is the most desirable outcome. The common response among inexperienced bidders is often to do nothing, either for fear that something bad will happen to them, or simply because of a lack of familiarity with the system.

A response that explains why the aforementioned nonpayment might have been reasonable is usually the best choice:. But again, when a seller leaves negative feedback for you, the first course of action should be to contact the seller and try to resolve the problem.

If everything is worked out, the seller might be willing to cooperate in having the feedback removed [Hack 7]. Click Reply next to the appropriate comment. All forum topics Previous Topic Next Topic. Accepted Solutions. Message 3 of 8.

What would you say? Message 2 of 8. In response to acar Message 4 of 8. Message 5 of 8. In response to gopetersen. Not to mention that used clothing can be altered from its original size without you knowing it. Message 6 of 8. If it works, sell it. If it works well, sell it for more.

If it doesn't work, quadruple the price and sell it as an antique. Message 7 of 8. Note that you can only request a revision of feedback received in the last 30 days, as well as the fact that you can do it only once per transaction. Beyond that, you can only request up to five additional revisions for every 1, pieces of feedback you receive, so make sure to check your feedback regularly and react in a timely manner.

Have you ever received unjustified negative feedback on eBay? Did you manage to resolve the issue, and if so, how did you do it? Tell us about your experiences in the comments below!